Privacy Policy
Effective Date: 15 Jul 2025
Grolynk ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our web platform and related services.
By using Grolynk, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.
1. Information We Collect
We may collect the following types of information when you use our web platform:
a. Information You Provide Directly
- Name, email address, LinkedIn profile details, and other information you provide when signing up or interacting with the platform.
- Content you create, schedule, or publish through Grolynk.
- Communication preferences and support requests.
b. Information Collected Automatically
- Log data such as IP address, browser type, operating system, referring URLs, and pages visited.
- Usage data like features accessed, time spent, and interactions on our platform.
- Cookies and similar technologies to enhance your experience (see Section 6).
c. Information from Third-Party Services
Data obtained from LinkedIn or other authorized services when you connect your account to Grolynk.
2. How We Use Your Information
We use the information collected to:
- Provide, operate, and improve the Grolynk web platform.
- Personalize your experience and deliver relevant content.
- Facilitate scheduling, posting, and analytics.
- Communicate with you about updates, support, and promotional offers.
- Ensure security, prevent fraud, and enforce our Terms of Service.
- Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
Service Providers
Third-party vendors who help operate our platform (e.g., hosting, analytics, email delivery).
Integrations
Platforms like LinkedIn, based on your explicit authorization.
Legal Compliance
Authorities or regulators when required by law or to protect our rights.
Business Transfers
In connection with mergers, acquisitions, or sale of assets.
We do not sell your personal data to third parties.
Data Processing & Processors
To provide Grolynk, we use carefully selected third-party service providers who process personal data on our behalf (\"processors\"). These providers are only allowed to use your data as necessary to deliver the services to us and are bound by data processing agreements and confidentiality obligations.
- Hosting & Database: cloud infrastructure and managed database providers (for example, cloud platforms and MongoDB-compatible database services) used to store and serve the Grolynk application and data.
- Analytics: Google Analytics and similar tools, used only when you consent to analytics cookies, to understand how Grolynk is used and improve the product.
- Payments: payment processors (such as Razorpay or similar) used to process subscription and other payments securely. We do not store your full payment card details on our own servers.
- Communication & Support: email delivery, notification, and support tooling that help us send account-related emails, trial reminders, and support responses.
- AI & Content Services: AI and content providers that help generate and optimize content when you explicitly request those features.
We take reasonable steps to ensure that all processors provide adequate security for your personal data and, where required by law, we enter into appropriate data processing and data transfer agreements with them.
4. Data Storage and Retention
Your data is stored on secure servers. We keep your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by law.
a. Retention Periods (Summary)
- Active account data (profile, posts, settings): kept while your account is active and until you request deletion.
- Deleted account data (soft delete): when you request deletion, your account is soft-deleted and kept in a recoverable state for 90 days.
- Masked/anonymized data: after 90 days, direct identifiers are removed or replaced and data may be kept in anonymized form for up to 5 years for security, analytics, and legal purposes.
- Payment and transaction records: kept for up to 7 years to comply with tax and accounting obligations.
- Audit logs and security records: kept for up to 5 years, unless a longer period is required in the context of an investigation or legal claim.
b. Deletion and Masking Process
When you request deletion of your account, we apply a staged process:
- Soft delete (0–90 days): your account is deactivated and hidden from normal use, but can be restored if you change your mind within 90 days.
- Masking/anonymization (after 90 days): we remove or replace direct identifiers (such as name, email address, and profile details) while retaining only aggregate or anonymized information needed for business analytics, security, and reporting.
- Final deletion (after up to 5 years): anonymized data that is no longer needed is permanently removed or fully aggregated.
You may request deletion of your account and associated data at any time. In some cases we may retain certain information if we are required to do so by law or if it is necessary to establish, exercise, or defend legal claims.
5. Data Security
We implement industry-standard measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Maintain session information and keep you signed in.
- Improve platform performance and reliability.
- Understand how you use Grolynk so we can improve the product (analytics).
When you first visit Grolynk, you are shown a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time using the cookie banner or your browser settings.
- Essential cookies: required to operate the website and provide core functionality. These cannot be switched off.
- Analytics cookies: help us understand how users interact with the platform. These are only used if you give consent.
- Marketing cookies: may be used in the future to deliver personalized content or campaigns. These are only used if you give consent.
You can also manage cookie preferences in your browser settings, but disabling certain cookies may affect some features of the service.
7. Your Rights
Depending on your location (for example, if you are in the European Economic Area or United Kingdom), you may have the following rights over your personal data:
- Right of access: request a copy of the personal information we hold about you (for example via the “Export My Data” feature).
- Right to rectification: request correction of inaccurate or incomplete information.
- Right to erasure: request deletion of your personal data, subject to certain legal exceptions.
- Right to restriction: ask us to restrict certain processing activities in specific circumstances.
- Right to data portability: receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Right to object: object to certain types of processing, including processing based on our legitimate interests and, where applicable, direct marketing.
- Right to withdraw consent: where we rely on consent (for example, for analytics or marketing cookies), you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, or if you have questions about how we handle your data, please contact us at: info@grolynk.com. We may ask you to verify your identity before responding to your request.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. International Data Transfers
Grolynk is operated from, and may store and process your data in, countries outside your country of residence. These locations may have data protection laws that are different from those in your jurisdiction.
Where we transfer personal data from the European Economic Area (EEA) or United Kingdom to countries that do not have an adequacy decision, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms.
You can contact us for more information about the safeguards we use for international data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our platform with the revised effective date. Continued use of Grolynk after changes means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
This Privacy Policy was last updated on 15 Jul 2025.